Body Language Certification
This extensive and comprehensive online course covering the subject of body language and non-verbal communication is a great way in which to help your employees learn more about successful communication, allowing them to professionally liaise with customers and colleagues and giving them confidence to negotiate, sell and resolve conflict in a more effective manner.
Body language is increasingly recognised as an important but often neglected form of personal and professional communication, and this course offers students a valuable insight into the field, including tips on the practical application of body language.
What’s Covered in the Course?
The course covers a range of information relating to body language and its impact on successful communication. Here are some of the highlights that learners can expect:
- The importance of body language as part of communication in general; how it is interpreted in different cultures and how it has been interpreted throughout history;
- How to read body language through non-verbal signals, such as gestures, postures and expressions, as well as how to spot lying behaviours and negative body language in an individual and what to do if you identify such signs;
- Using body language in a professional and business capacity in the workplace and the important role that it plays, such as when interviewing candidates, negotiating deals or resolving customer issues;
- Using body language in a personal capacity and how to foster positive relationships built on honest communication.
What are the Benefits of the Course?
There are plenty of advantages that your employee and your business can expect when taking the Body Language Certification course:
- Students will learn to recognise the range of non-verbal behaviours that individuals display and how to use body language to the greatest effect, in order to sharpen their communication skills in general, for the benefit of your business;
- As the course is structured in a modular way, learners can study at their own pace and on any device that suits them; what’s more, there is no time limit to completing the course;
- Learners can access the course content at any time and will have lifetime access to it;
- Upon successful completion of the course, students will gain a diploma.
- Understanding that interaction is a complex mix of different forms of communication
- Introduction to body language basics
- Evolution of body language and non-verbal communication
- Importance of correct interpretation of body language
- Parallels between verbal and non-verbal communication
- The different dimensions of body language
- Different types of personal space (proxemics)
- Paralinguistic attributes
- Understanding the different components of communication
- Features of body language and how the body reflects emotion
- How to read body language correctly
- Interpretation using congruence, relevance and context
- Interpreting how our feet speak their own language
- Ankle locks, figure four crosses and scissor stance
- Everyday gestures and their significance
- Common hand, foot and finger gestures
- Importance of hands in body language
- Different hand and palm gestures
- Thumbs and body language
- The law of cause and effect and how to use it
- How handshakes can convey control, dominance and submission
- How to use palm positions effectively in a handshake
- Different types of handshakes and how to interpret them
- How to pay attention to your handshake and improve the impact
- Interpretation of eye signals
- The role of pupils and direction of gaze
- Different types of gazing behaviour
- Different types of eye contact and interpretation of emotion
- Different types of lies
- Gestures and postures that indicate deceit
- Changing positions of the head, feet and hands
- Changes in breathing patterns
- Tips and techniques to improve career success
- How to use body language for better communication
- The art and science of smiling
- Body language tips during job interviews
Module 10: Cross-Cultural Interpretations of Body Language, Common Gestures and Postures in Daily Life
- Complexity of interpretation of body language in other cultures
- Eye contact, proxemics and physical contact in different cultures
- The significance of nodding your head
- Negative and positive body language between spouses or partners
Who can take the Body Language Certification course?There are no entry requirements to take the course.
What is the structure of the course?The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
Where / when can the course be studied?The course can be studied study at any time and from any internet connected device
Is there a test at the end of the course?Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?The pass mark for the test is 70%.
What happens if a user fails the test?If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.
How long does it take to complete the Body Language Certification course?We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.